Subscription Policy
DRAFT — confirm billing details match your Shopify Subscriptions setup, legal review required. Last updated: [DATE]
How our subscriptions work
Monthly Subscription (£68 / €68 per month)
- Renews automatically every month; one 30-day supply per delivery
- Free standard delivery, free essentials as described on the product page
- Cancel, pause or skip at any time — no minimum commitment. Cancellations take effect for the next billing cycle if made at least [48 hours] before renewal.
3-Month Plan (£57 / €57 per month equivalent)
- Billed [£171 every 3 months / monthly — CONFIRM]; 90-day supply per cycle
- Three-month minimum commitment; after that, cancel at any time
- All included essentials arrive with your first delivery
Pre-order note
Your subscription billing cycle starts [on the order date / on first dispatch in August 2026 — CONFIRM]. We will remind you by email before your first renewal.
How to cancel
- In your account under Subscriptions, or
- via our Cancel subscription page, or
- by email to [EMAIL] — we confirm every cancellation by email.
Renewal reminders & price changes
We notify you by email before each renewal charge. If we change subscription prices, we give at least [30] days’ notice and you may cancel before the change takes effect.
Failed payments
If a renewal payment fails we retry [X] times and notify you; the subscription is paused/cancelled if payment cannot be collected.
Your statutory rights
The 14-day cancellation right applies to each delivered order — see the Cancellation & Refund Policy.